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Past CEED students – where are they now?  Katie Ingram (MBA/IT)

 


Back in 2009, Queensland University of Technology (QUT) MBA student Katie Kowalski (nee Ingram) completed a CEED project with ICT company, Data #3.  Katie’s project at Data#3 involved her working as a Business Analyst on their internal Enterprise Architecture (EA) project. The purpose of the project was to establish a framework and scope for future EA work and to ensure that true value could be gained from these endeavours.

Katie’s CEED project provided many benefits for Data#3 including:

  • Raising awareness and communicating the potential long term benefits of implementing an enterprise architecture approach to gain support for enterprise architecture
  • Assisting in modifying the investment decision-making process to consider broader enterprise implications for future investments
  • Initiating the early stages of a change management program for enterprise architecture to assist in preparing and managing the orderly transition from the current state to a target state.

After completing her CEED project with Data#3, Katie was offered a part time role with the company for another six months while she completed her studies. Katie believes that without the opportunity that the CEED project offered she wouldn’t have had the confidence, contacts or experience to step into this role.

CEED graduate - Katie Kowalski (nee Ingram).2012 
 CEED graduate, Katie Kowalski (nee Ingram)

In 2010 Katie commenced her first position as an MBA graduate working for SMS Management and Technology (SMS). As a consultant for SMS, Katie works on different projects for a range of companies in industries such as mining, banking, insurance, telecommunications and railways. Katie said that the experience and self-assurance she gained from doing her CEED project is what enabled her to apply for and be offered a consulting role with SMS.

Since starting with SMS, Katie has worked on six different projects and the roles fulfilled in these assignments are usually focused on understanding and trying to fix a problem that the company is experiencing, or preparing them for an upcoming change.

Some of Katie’s ‘typical’ days have involved flying to an open cut coal mine in north Queensland to understand how the company’s processes worked, or working with a railway company as a project scheduler while they managed the changes to a major system. Each day varies depending on what project Katie is currently working on. This not only keeps her busy but keeps things interesting.

“While some projects have only lasted a few months, others have really allowed me to understand how a company works and the problems they can have.  I find that the variety of work has allowed me a unique opportunity to understand how businesses are run and the good and bad aspects of all of them,” Katie said.

“During my time on the CEED project I was also able to learn how to listen to the issues and requirements of those from another profession and background and try and look for similarities across other business units. I think this experience has enabled me to become more adaptable when being placed in the different projects I have worked in over the past few years.”

Although the projects Katie has been involved with while working for SMS have all differed in some way, she believes that the project with Data#3 provided her with the skills she needed to be able to complete them successfully.

Katie’s current project is working with Telstra and assisting them in developing business processes and work instructions for staff members who will be affected by the National Broadband Network (NBN) launch.

“I have been here since September last year and it has been interesting to see how big a change the implementation of the NBN will bring to the company.  As you can imagine, it’s quite a big project.”

Katie had great success with her CEED project and has some good advice for students considering taking part in a CEED project of their own.

“Try not to see the CEED project as another subject to complete but rather an opportunity to apply what you are learning at university to a real life organisation. If you are having trouble, remember that your academic supervisor and the CEED team are there to help, however it is best to manage expectations in advance rather than just before something is due. You will find that people are more than willing to help if you ask.”

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