CEED Student Team Wins Aust. Computer Society Award for 2010
 

Congratulations to Samuel Guymer and Douglas Teoh (UQ students) and Peter Choi (QUT student) for winning the Student Project category at this year's Australian Computer Society (ACS) Queensland ICT Awards, with their myInsure project.  Samuel, Douglas and Peter's project was completed for Suncorp.

Above: Samuel Guymer (CEED student from UQ) accepting the 2010 ACS Queensland ICT Student Project Award

The team's project ('myInsure') was to develop a web portal prototype, targeted towards Suncorp's personal insurance customers.  The prototype provides an alternative to over-the-phone claims management.  Providing a self-serviced option increases convenience and transparency between the customer and Suncorp.

The web portal prototype allows customers to lodge a new claim, track a claim, and submit documentation.  The goal of these functions is to increase the customer service experience by decreasing the amount of time required to process a claim.  The web portal was created using the Spring Web MVC framework.  Suncorp's Agile methodologies were used to manage development of the web portal.

Samuel Guymer attended the Awards dinner and presentation on Tuesday 30 March, and accepted the award on behalf of his student team-mates.  James Couzens (Suncorp) plus Samuel and Douglas' academic supervisor (Paul Strooper from UQ's School of IT and Electrical Engineering), were also present to congratulate the students.

James Couzens recently commented on how the project has become a key part of Suncorp’s claims service offering.  “The prototype has become the core of our online claims offering to our broker community and development has now become an integrated part of our claims program of work", he said.

Pictured above: James Couzens (Suncorp mentor), Samuel Guymer (CEED student from UQ)  and Paul Strooper (Samuel's UQ supervisor)